Frequently Asked Questions
We understand that you may have some questions about our services, so we have compiled a list of frequently asked questions and their answers below for your convenience. We hope these answers are helpful, and if you have any further questions, please do not hesitate to contact us.
Does your company build swimming pools?
Yes, we build pools. Our team handles everything from design to construction, ensuring your pool meets your exact specifications and exceeds your expectations.
Do you offer weekly pool maintenance services?
Yes, we offer weekly pool maintenance to residential, commercial, and HOA properties. Our experienced technicians have the knowledge and training to service any size pool all year long. Call us today to receive a quote for your pool.
Do you service above ground swimming pools?
No, we only service inground pools. Please note, we do service elevated pools. If you have any questions regarding what types of pools we service, please reach out to us through phone or email, and we will be happy to assist you.
Do you offer pool inspections?
Yes, we do. Whether you are a realtor, new home buyer, or owner we can provide you with a pool inspection. If you are a new home buyer, we highly recommend getting a pool inspection done, so you are well informed of the pool’s condition before your purchase.
Do you replace or install new liners?
No, we do not replace or install new liners. However, we can repair a liner if there is a small tear. Please reach out to us if you have any questions regarding a repair for a liner.
Do you offer leak detection services?
Yes, we do. If you suspect that your pool is leaking or losing water, our team of experts can help identify the problem and provide a solution.
Does your company sell retail products?
No, we are not a retail store. We apologize for any inconvenience this may cause and encourage our customers to explore our other services.
Do you clean fiberglass swimming pools?
Yes, we offer weekly pool cleaning services for fiberglass swimming pools. Our team of experienced technicians is equipped with the tools and techniques need to clean fiberglass pools.
Do you repair fiberglass pool shells?
No, we do not repair fiberglass pool shells. However, we do offer repair services for the equipment, lights, etc. for fiberglass pools. If you have any questions regarding a repair for your fiberglass pool, please contact us and we will be happy to assist you.
I am having trouble with a payment, who should I call?
Please reach out to our billing department at (843) 737-3517. You can also send an email to karenk@maritimepools.com with any questions you may have.
My pool water is green, can you help?
Yes. We offer Green to Clean services which entails cleaning the pool and bringing the pool water back to clear. For more information regarding this service, please call us at (843) 708-9414.
Do you service hot tubs?
No, we do not service stand alone hot tubs. If you have a swimming pool that has a spa/hot tub connected to it, our team does have the training and experience to service it.
Do you offer repairs on pool pumps?
Yes, we do. If you’re experiencing issues with your pool pump, don’t hesitate to contact us. Our team of experienced technicians is ready to diagnose and fix any problem you may be having. From simple repairs to complete replacements, we have the expertise to get your pool pump up and running again.
Do you install or repair automatic pool covers?
No, we do not.
Does your company clean pool filters?
Yes, we do. Keeping your pool filter clean is essential to maintaining the quality of your pool water and ensuring that your pool is always ready for swimming. Our team of experts is trained to provide thorough and efficient filter cleanings, leaving your pool water clean and free of debris.
One of my lights in the pool is not working, can you repair it?
Yes, we can. Our team of experienced professionals can handle all types of pool light repairs, from simple bulb replacements to complete new fixtures. We use high quality materials and equipment to ensure that your pool lights are not only functional, but also safe and reliable.
Does your company paint pools?
No, we do not paint pools.